Legal notice and shipping policy
SHIPPING POLICY
Delivery times
Delivery times and costs are as follows:
Shipments to Spain (Peninsula)
Free shipping if your purchase is over 35 euros! (Saturday deliveries not included)
You have several options to choose from:
EXPRESS mailings (home delivery), the delivery time is between 1 and 3 days (Monday to Friday), so it is possible that you receive your order the day after making your purchase, although we cannot guarantee it 100% either. Keep in mind that shipments leave at 18:00 from our warehouse, so you would have to make the purchase before noon so that you have time to prepare it. If you need it very (very) urgently write us at hola@weareuo.com or call us before to confirm it. This shipping option has a cost of 3.8 euros.
POST
(delivery to Post Office), it is our cheapest option! Your order will be ready between 3 and 6 working days so that you can pick it up at the Post Office that you select in the purchase process. In addition, Correos will notify you when the package is in the office, and it will only cost you 2.8 euros.
DELIVERIES ON SATURDAY. If you need your package to be delivered on SATURDAY, you can also do it if you place your order before Friday at 11:00 a.m. To do this, just select "MRW Saturday home delivery" from our delivery options. This shipping option has a cost of 9.5 euros.
Also remember that shipping costs are free for purchases over 35 euros! (Saturday deliveries not included)
Shipping to Spain (Balearic Islands)
If you are in the Balearic Islands or want to send an order there, the only shipping option is Correos Express (home delivery). The cost will be 5.5 euros and the delivery time will depend on the island:
- Mallorca: between 2 and 3 working days.
- Rest of islands: between 2 and 5 working days.
Shipments to Spain (Canary Islands)
Correos Express (home delivery), the cost will be from 6.20 euros and the delivery time will depend on the island:
- Tenerife and Las Palmas: between 3 and 4 working days.
- Minor islands: between 4 and 5 working days.
Keep in mind that prices appear without VAT on the web.
We are not responsible for possible customs charges.
POST (delivered to the Post Office), this is the cheapest option! Your order will be ready in 5 to 8 working days for you to pick it up at the Post Office that you select in the purchase process. In addition, Correos will notify you when the package is in the office, and it will only cost you 6 euros. Of course, keep in mind that it will be necessary that the DNI that you put on the web is the same with which you are going to pick up your package.
Keep in mind that prices appear without VAT on the web.
We are not responsible for possible customs charges.
Shipping to Portugal
If you are in Portugal or want to send an order there, the only shipping option that will appear when making the purchase is MRW (home delivery). The cost will be 4.5 euros and the delivery time will be between 1 and 3 days (Monday to Friday).
Shipping to Andorra
If you are in Andorra or want to send an order there, the only shipping option that will appear when making the purchase is Correos (delivery to the chosen office). The cost will be 2.80 euros and the delivery time will be between 3 and 6 working days.
Shipping to Europe (France, Italy and Germany)
If you want your package to travel in Europe, our carrier will be UPS, the price and delivery time varies by country:
- France, Italy and Germany: from 12.31 euros (delivery of 3 to 5 days)
LEGAL WARNING
DATA PROTECTION
In compliance with Law +34 966 57 70 17, of July 11, on services of the information society and electronic commerce (LSSI), we inform you that:
REINA SUIZA CBD is a SL. Its NIF is B+34 966 57 70 17 and its address is at C / Consulat del Mar +34 966 57 70 17 VALENCIA (VALENCIA). It is registered in the Mercantile Registry of VALENCIA to the book Mercantile Registry, volume 9998, folio 111, sheet V-+34 966 57 70 17, 1º.
Contact information:
Telephone: +34 966 57 70 17
E-mail: info@reinasuizacbd.com
General conditions of use of the website
The domain name www.DOMINIO.com is owned by REINA SUIZA CBD and its exclusive use is reserved to it.
The official portal of www.DOMINIO.com, aims to provide the general public with knowledge of the activities that this Organization carries out and the products and services it provides in the area of Design and sale of gift products.
The use of this website implies the express and full acceptance of the conditions set forth herein, without prejudice to those that may apply to some of the specific products or services offered through the website.
SWISS REINA CBD reserves the right to make, at any time and without prior notice, modifications and updates to the information contained on its website or its configuration and presentation.
In order to keep the information published on the portal up-to-date, its contents may be modified, corrected, deleted or added at any time, so it will be advisable to check their validity or accuracy by going to official sources.
Intellectual, industrial property and frames
All the elements that make up the website, as well as its structure, design, source code, as well as the logos, brands and other distinctive signs that appear on it, are owned by REINA SUIZA CBD or its collaborators and are protected by the corresponding intellectual and industrial property rights.
The images and other graphic elements contained in the portals are also protected by the corresponding intellectual and industrial property rights.
REINA SUIZA CBD expressly prohibits the making of "framings" or the use by third parties of any other mechanisms that alter the design, original configuration or content of our portals.
The use of the contents must respect its particular licensing. In this way, its use, reproduction, distribution, public communication, transformation or any other similar or analogous activity, is totally prohibited unless prior and express authorization from REINA SUIZA CBD.
Regarding the news, products and services of third parties that may appear on the Web, REINA SUIZA CBD recognizes in favor of their holders the corresponding industrial and intellectual property rights, their mere mention or appearance on the Web not implying the existence of rights or any responsibility on them, as well as endorsement, sponsorship or recommendation.
SWISS REINA CBD declares its respect for the intellectual and industrial property rights of third parties; therefore, if you consider that our portals may be violating your rights, please contact REINA SUIZA CBD.
Responsibility
REINA SUIZA CBD does not guarantee the absence of errors in accessing the Web, its content, or that it is updated, although REINA SUIZA CBD will use its best efforts to avoid, correct or update them, where appropriate.
Both access to the REINA SUIZA CBD portals and the use that may be made of the information contained therein is the sole responsibility of the user. REINA SUIZA CBD is not responsible for possible security errors that may occur or for any possible damage that may be caused to the User's computer system (hardware and software), the files or documents stored in it, as a result of the presence virus in the User's computer used to connect to the services and content of the Web, a malfunction of the browser or the use of outdated versions of it. REINA SUIZA CBD is not responsible for the information and content stored, by way of example but not limitation, in forums, chats, blogs, comments, social networks or any other means that allows third parties to publish content independently on the website of SWISS QUEEN CBD.
Notwithstanding and in compliance with the provisions of the LSSI, REINA SUIZA CBD is made available to all users, authorities and security forces, and actively collaborating in the withdrawal or, where appropriate, blocking of all content that could affect or contravene national or international legislation, the rights of third parties or morals and public order. In the event that the user considers that there is any content on the website that could be susceptible to this classification, please contact REINA SUIZA CBD.
Links or hyperlinks
The Web may contain links to content that leads to third-party Web content. The purpose of these links is only to facilitate the search for resources that may interest you through the Internet. However, these pages do not belong to REINA SUIZA CBD, nor do they review their content and, therefore, REINA SUIZA CBD does not assume any responsibility for the content, information or services that may appear on said sites, which will be exclusively informative. and that in no case imply any relationship between REINA SUIZA CBD and the persons or entities that are the owners of such content or the owners of the sites where they are located. Nor can UO be held responsible for the operation of the linked page or for any damage that may arise from accessing or using it.
Links to the REINA SUIZA CBD website must respect the following conditions:
1. The establishment of the link will not imply per se any type of agreement, contract, sponsorship or recommendation by REINA SUIZA CBD of the page that makes the link.
2. The web page in which the hyperlink is established will not contain information with content that is unlawful, discriminatory, contrary to commonly accepted ethical principles or violates public order, nor will it contain content contrary to any third party rights.
3. UO may request that a link to its website be removed, without the need to allege any cause. In this case, the page that has made the link must proceed to its immediate deletion, as soon as it receives the notification SWISS QUEEN CBD.
4. It is not responsible in any way or guarantees the quality, accuracy, reliability, correctness or morality of content or services that the hyperlink establishment may offer. The user assumes under his sole responsibility the consequences, damages or actions that may derive from accessing the website of the hyperlink.
Personal data protection
REINA SWITZERLAND CBD is deeply committed to complying with personal data protection regulations, and guarantees full compliance with the obligations set forth, as well as the implementation of appropriate security measures to guarantee a level of security appropriate to the risk .
SWISS REINA CBD makes its Privacy Policy available to users.
Applicable law and jurisdiction
The applicable law in the event of a dispute or conflict of interpretation of the terms that make up this Legal Notice, as well as any matter related to the services of this Portal, will be Spanish law.
For the resolution of any conflict that may arise during the visit to the Portal or the use of the services that may be offered, REINA SUIZA CBD and the User agree to submit to the Judges and Courts of residence of REINA SUIZA CBD.
Legitimization of the Treatment
The legal basis for data processing is the consent of the user provided by accepting the data processing clause.
How long will we keep your data for?
The data provided will be kept as long as the interested party does not request the deletion of their data.
Once the interested party has been informed of the deletion of their data, they will be blocked and subsequently canceled in our files or the data owner, as the case may be, returned to the media on which the information with personal data provided is collected. , without the preservation of copies of said information being admitted.
Communication of data to third parties
To provide services strictly necessary for the development of the activity, we share data with the following providers under their corresponding privacy conditions:
Nirvine KPI - A web analytics service provided to help analyze how users use the website. The information generated is transmitted and archived by Nirvine KPI on the Amsterdam servers.
They can also be used for those communications to the Authorities, Organizations or Offices of the Public Administrations that were consented by the interested party or person authorized by him for the adequate fulfillment of the obligations arising from the services provided, or that are mandatory or authorized by Law. .
Duty of Confidentiality
REINA SUIZA CBD, guarantees the confidentiality of the personal data contained in its files and will adopt the regulatory measures that prevent, as far as possible, its alteration, loss, treatment or unauthorized access.
What are your rights?
Anyone has the right to obtain confirmation on whether or not at REINA SUIZA CBD we are treating personal data that concerns them.
Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which they were collected.
On certain occasions, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
The interested parties, in certain circumstances, may oppose the processing of their data. Y REINA SUIZA CBD, will stop processing the data, except for legitimate reasons or the exercise or defense of possible claims.
Likewise, in certain circumstances and when technically possible, data subjects have the right to have personal data transmitted directly to another controller at their request.
You can exercise your rights by contacting us through the email info@reinasuizacbd.com.
Similarly, you can contact the Spanish Agency for Data Protection, especially when you have not obtained satisfaction in the exercise of your rights.
If you need any help in this or another way, please do not hesitate to contact us. We will be happy to help you.
COOKIES
Our website uses cookies. A "Cookie" is a small file that is stored on the user's computer, phone or any other device and allows us to recognize him. The set of "cookies" helps us to improve the quality of our website, allowing us to control which pages our users find useful and which do not.
Cookies are essential for the operation of the internet, providing innumerable advantages in the provision of interactive services, facilitating the navigation and usability of our website. Keep in mind that cookies cannot harm your computer and, in return, that they are activated help us to identify and resolve errors.
Cookies are not used to store sensitive personally identifiable information such as your address, your password, your credit or debit card details, etc.
How can I avoid the use of Cookies on this website?
If you prefer to avoid the use of Cookies on this page taking into account the above limitations, firstly, disable the use of Cookies in your browser and, secondly, delete the Cookies stored in your browser associated with this website.
How do I disable and eliminate the use of Cookies?
To restrict, block or delete Cookies from this website, you can do so, at any time, by modifying your browser settings in accordance with the guidelines indicated below. Although the parameterization of each browser is different, it is usual for Cookies to be configured in the "Preferences" or "Tools" menu. For more details on the configuration of Cookies in your browser, consult the "Help" menu of the same.
You can also establish certain policies that allow activating a private mode by which cookies are always deleted after your visit.
What specific Cookies does this website use and for what purposes?
User ID: They are used to identify and authenticate the user. They also contain technical data of the user session, such as connection timeout, session identifier, etc.
Session identification: They identify the user's http session. They are common in all web applications to identify requests from a user in a session.
Navigation status: They allow to identify in which state of navigation is the user (session start, first page, first access, status of a scroll, etc.).
User picks: They store user-selected session settings such as store, language, currency, products, size, etc.
Favorites and latest selections: They allow remembering the user's favorite selections or the last selections (of products, consent to the installation of cookies, etc.) in subsequent accesses to the web.
Shopping basket: They store information about the shopping basket, as well as the user identification data associated with said basket.
Protocols: They allow to manage changes between a secure (https) and a non-secure (http) domain.
Google Analytics: They allow monitoring of the website using the Google Analytics tool, which is a service provided by Google to obtain information on user access to websites. Some of the data saved for subsequent analysis are: number of times a user visits the web, dates of the user's first and last visit, duration of visits, from which page the user accessed the web, which search engine was used the user to get to the web or on which link did he click, from where in the world did the user access, etc. The information generated by the “cookie” about his use of the website will be directly transmitted and archived by Google Inc (company with based in the USA). The configuration of these cookies is predetermined by the service offered by Google, so we suggest that you consult the privacy page of Google Analytics, https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage , to obtain more information about the cookies you use and how to disable them (bearing in mind that we are not responsible for the content or veracity of third-party websites).
Contact
+34 966 57 70 17
info@reinasuizacbd.com